If your new vehicle has manufacturing defect, that directly affects functioning and safety of the vehicle, then you can simply hire an advocate, or get help from car consumer helpline, or a lemon car helpline to get help.
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Business
Lemon Car Issues
A story of bad customer service from Apple, India.
Although the problem is universal with Toshiba, hp and Sony computers – the customer service centers are located every few blocks. Plus, these brands EDUCATE the customer and do a upsell right when you buy the Toshiba adapter. Result- Toshiba and Lenovo are two of the number one laptop brands in India.
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Financial Reform in US – Good news for Consumers
According to Thomson Reuters, there is finally some good news for the U.S. Stockmarket. As big companies posted their first quarterly profits, US Stockmarket jumped. The strangest news is that credit card companies are STILL going great guns despite the tightening consumer laws laid down by US consumer regulatory authorities.
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A Consumer Advocate’s Advice to Corporate America
Innovation has been central to this approach; the launch of Apple’s new ipad is a good example of how a company will try to jumpstart sales in a down economy. Other more traditional interventions include bundling new products, offering incentive deals, lowering prices, tacking on added features and bonus, etc. These solutions...
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Have you had a bad experience with a dentist?
Consider this: I had a pain in one tooth and went to a dentist who accepted my insurance. She drained my infection two days in a row, and put in a crown within a week, which was a different color. The crown was put in by her assistant and another dentist who didn't even...
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Price of Consumer Electronics could go up
As far as the price goes, it is every consumer electronic company's endeavor to keep the price competitive in the US market. However, with new e-waste laws, and recycling of electronic waste becoming a big issue not just in US, but the whole world - there is no doubt, the prices will go up...
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The year of Product Recalls
Although Toyota car recalls has been the biggie, in terms of news and big events, there are a number of product recalls that happen every month. Many of them pass under the radar, unless the news media pick up on it.
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What are your rights as a consumer?
Are you aware that you are a consumer whenever you buy a good or a service and are protected by certain laws?
Technically, a consumer is someone who acquires goods or services for their personal use or ownership rather than for resale, or production.
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How Can Consumer Advocacy Save Corporate America?
Consumer advocacy is a great way to save a business by letting senior management know what is going on in their organization. Most of the executives that LetterChamp has worked with are too busy running the company and developing a strategic vision to listen a customer service complaint.
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