Many consumers who try to represent themselves with car manufacturers, or car dealers for refunds or car recall issues often get lost in a Byzantine maze of confusing rules, regulations and phone extensions only to give up in frustration.
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Customer Service
Car Recall Issues
Car Accident Fraud
Here are the other tips in case you are in a car accident: If possible then try to get photos of both vehicles at the point of collision before they are moved; take photos of the other vehicles involved including the damaged and undamaged areas of the car.If the car seat is damaged then...
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A story of bad customer service from Apple, India.
Although the problem is universal with Toshiba, hp and Sony computers – the customer service centers are located every few blocks. Plus, these brands EDUCATE the customer and do a upsell right when you buy the Toshiba adapter. Result- Toshiba and Lenovo are two of the number one laptop brands in India.
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How did Samsung dodge its Blue Ray player warranty obligations?
Consumers buy electronic products like blue ray player, Plasma Televisions, HDTV, Desktop Computers for a high price, and, expect at least a one year warranty. Sometimes, consumers end up buying faulty computers that break down or lock up, defective blue ray players that wont play, Broken or defective HDTV Or Plasma Television set that...
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Financial Reform in US – Good news for Consumers
According to Thomson Reuters, there is finally some good news for the U.S. Stockmarket. As big companies posted their first quarterly profits, US Stockmarket jumped. The strangest news is that credit card companies are STILL going great guns despite the tightening consumer laws laid down by US consumer regulatory authorities.
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A Consumer Advocate’s Advice to Corporate America
Innovation has been central to this approach; the launch of Apple’s new ipad is a good example of how a company will try to jumpstart sales in a down economy. Other more traditional interventions include bundling new products, offering incentive deals, lowering prices, tacking on added features and bonus, etc. These solutions...
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Have you had a bad experience with a dentist?
Consider this: I had a pain in one tooth and went to a dentist who accepted my insurance. She drained my infection two days in a row, and put in a crown within a week, which was a different color. The crown was put in by her assistant and another dentist who didn't even...
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Price of Consumer Electronics could go up
As far as the price goes, it is every consumer electronic company's endeavor to keep the price competitive in the US market. However, with new e-waste laws, and recycling of electronic waste becoming a big issue not just in US, but the whole world - there is no doubt, the prices will go up...
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Save Money – Spend time in the kitchen!
We would rather feed our children chemical loaded processed lunches from the supermarket than spend 5 minutes cutting that apple or cheese slice ourselves. What kind of health and feeding habits are we instilling in our youth. The teenagers are surviving on junk food, sodas in school and these habits were instilled from a...
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The year of Product Recalls
Although Toyota car recalls has been the biggie, in terms of news and big events, there are a number of product recalls that happen every month. Many of them pass under the radar, unless the news media pick up on it.
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