Although the problem is universal with Toshiba, hp and Sony computers – the customer service centers are located every few blocks. Plus, these brands EDUCATE the customer and do a upsell right when you buy the Toshiba adapter. Result- Toshiba and Lenovo are two of the number one laptop brands in India.
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Product replacement
A story of bad customer service from Apple, India.
The year of Product Recalls
Although Toyota car recalls has been the biggie, in terms of news and big events, there are a number of product recalls that happen every month. Many of them pass under the radar, unless the news media pick up on it.
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