FAQ's

What cases have you settled?

We have settled cases with auto manufacturers, car dealers, computer corporations, household appliance manufacturers, major retailers and the travel industry.

What is the minimum value of a case?

The minimum case value is $300.00 USD.

How far out of warranty period can my product or service be?

The LetterChamp handles cases that are up to two years outside of the standard warranty period.

Do you handle cases with foreign corporations?

Yes, we handle foreign and domestic corporation cases.

What do I have to provide the LetterChamp advocates?

In order to prepare a solid case for you, we need the receipt, standard or extended warranty documentation and any company correspondence.

May I contact the company too?

No. Please do not contact the company after you have hired the LetterChamp.

Who handles all of the work?

The LetterChamp advocate will handle all of the work on your case for you.

What are your fees?

We work on a contingency basis where we get 33 1/3% of the money collected or replacement cost of the product.

How much is the retainer?

We require a $25 retainer fee for each case to cover the phone, postage, mailing, insurance and handling expenses.

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