If a company representative calls you, please excuse yourself from the phone and tell them that you will call them back later. Call your LetterChamp advocate immediately to tell him or her the details so he/she can return the company’s call for you.
The client is responsible for providing the LetterChamp advocate with all the details and documentation of the case.
In the rare instance that the LetterChamp loses the case, you will be responsible for the phone, postage, mailing, insurance and handling expenses less the $25 retainer. The LetterChamp will not receive a fee for the services rendered.
We bypass customer service and contact the company executives and business owners to resolve your case quickly and in your favor.
No. The letters, research, contact information and phone conversation notes are the property of the LetterChamp.