Eric L. had a defective automatic transmission on a two-year old car. After contacting the LetterChamp, we were able to work with the manufacturer to resolve the problem and Eric received a new transmission for free.

After looking forward to all the wonderful television shows she could watch on her new plasma TV, Ruby S. was quite disappointed when her new TV went on hiatus in the middle of her favorite show. After the LetterChamp worked with the manufacturer, Ruby received a full-price refund that she deserved.

Nothing’s more exciting than buying a new computer with all the possibilities for games, photos, music and other terrific applications. And nothing is more annoying than a new computer that stops working in less than 90 days. A frustrated Abel G. contacted the LetterChamp to see what could be done. In no time, we worked with the manufacturer to resolve the issue and Abel received a brand-new computer for free.

Trish O.’s dream of a dishwasher soon turned to suds as she tried to get her defective dishwasher to work properly. Instead of throwing in the towel, Trish contacted the LetterChamp and we were successful in having the manufacturer send Trish a new dishwasher.

Victoria N. bought four concert tickets to the hottest show in town. Unfortunately, a glitch in the ticket company’s software prevented her from immediately downloading the tickets. As a result, she and her friends missed half of the concert. Thanks to the LetterChamp, Victoria received a full refund for the concert tickets.

Lois was excited about driving her brand new dream car. However, this feeling dwindled after she noticed that the paint was cracking after owning the car for only a year. Everyone at the dealership ignored her concerns about the defective paint job. The LetterChamp handled this case and proved to the corporate representative that the car manufacturer was at fault. We were able to get Lois a free paint job to protect her dream car.

Gabriel T. had enough. After several hours spent trying to resolve a computer support issue to no avail (and which he had paid a significant fee for the service), he turned the case over to the LetterChamp experts. We contacted the service provider and in the end Gabriel received a full refund for his computer support service.

When Jocelyn D. took her car to the dealership, they wanted to charge her $2,800 for run-flat tires on her minivan. The reason for the astronomical price? The dealer claimed that there were no other suppliers. While researching Jocelyn’s case, the LetterChamp discovered that the car dealership neglected to give her the $600 core deposit for a tire that had been replaced a year earlier. We worked with the car manufacturer to make sure that Jocelyn received the deposit she was entitled to. This added bonus saved Jocelyn a grand total of $2,000.

Anne F. encountered yet another car dealer reluctant to provide excellent customer service. In her case, the dealer refused to fix a mechanical problem since she was a few thousand miles over the warranty. To add insult to injury, the dealer also charged her for a car service that was not needed. With the LetterChamp on the case, Anne received a full refund for the services that were performed on her car.

Theo B. expected his new computer to arrive within a reasonable time frame. But after three months and still no computer – and no definite delivery date – Theo had enough. The LetterChamp contacted the corporation and Theo received his computer in 2 weeks plus free software upgrades, free overnight delivery and a $200 gift certificate for the inconvenice he endured.